Contact information can be found here on our contact us page.
Clearly Superior Technologies offers phone support within operating hours for those who still have problems after reading our help guides.
Problem solving quick tips.
1. If your problem is being caused by dirty rollers, quickly spin the ball in all directions to free the dirt from the rollers then try our cleaning method.
2. If your problem is about the ball not rolling smoothly, use our cleaning guide to help remove the case to check for bent hubs.
All trackballs are covered under a One Year Limited Warranty. We still take care of older trackballs but some small fees may apply when repairing. Clearly Superior Technologies is a company which takes pride in helping our customers.
We believe that free support should be with all products and not just for advertising.